Content Management Strategy of Nabila May Sweetha as a Visually Impaired TikTok Creator: An Inclusive Digital Communication Perspective
Keywords:
content management strategy, visually impaired content creator, TikTok, digital communication, diffusion of innovationAbstract
This study examines the content management strategies of Nabila May Sweetha, a visually impaired TikTok content creator, in navigating a highly visual social media environment. Using a descriptive qualitative approach grounded in Everett M. Rogers’ Diffusion of Innovation Theory, data were collected through in-depth interviews, observations of content production and audience interaction, and documentation of digital content and engagement metrics. The findings reveal that Nabila’s effectiveness as a content creator is driven by strategic message simplification, optimization of non-visual sensory elements such as voice and narration, collaborative practices, and the development of strong emotional connections with audiences. These strategies enable her to sustain visibility, adapt to digitalization processes, and successfully diffuse innovation across communication channels and social systems. This study’s main contribution lies in demonstrating that effective digital innovation in social media content creation is shaped by adaptive communication strategies rather than physical ability, offering a new perspective on inclusive digital creativity.
Downloads
References
Afkhai, I. (2018). Existence and social recognition in contemporary society. Journal of Social Philosophy, 12(2), 45–58.
Boyd, D., & Ellison, N. (2007). Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 13(1),210–230.https://doi.org/10.1111/j.1083-6101.2007.00393.x
Burgess, J., & Green, J. (2018). YouTube: Online video and participatory culture. Polity Press.
Ellcessor, E. (2016). Restricted access: Media, disability, and the politics of participation. New York University Press.
Goggin, G., & Newell, C. (2003). Digital disability: The social construction of disability in new media. Rowman & Littlefield.
Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons, 54(3), 241–251. https://doi.org/10.1016/j.bushor.2011.01.005
Livingstone, S. (2004). The challenge of changing audiences: Or, what is the audience researcher to do in the age of the internet? European Journal of Communication, 19(1), 75–86. https://doi.org/10.1177/0267323104040695
Miles, M. B., & Huberman, A. M. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). Sage Publications.
Nasution, A. H., & Kartajaya, H. (2018). Innovation strategies. Andi Offset.
Papacharissi, Z. (2015). Affective publics: Sentiment, technology, and politics. Oxford University Press.
Rogers, E. M. (2003). Diffusion of innovations (5th ed.). Free Press.
Shakespeare, T. (2014). Disability rights and wrongs revisited. Routledge.
Tapscott, D. (1995). The digital economy: Promise and peril in the age of networked intelligence. McGraw-Hill.
Treem, J. W., & Leonardi, P. M. (2013). Social media use in organizations: Exploring the affordances of visibility, editability, persistence, and association. Annals of the International Communication Association, 36(1), 143–189. https://doi.org/10.1080/23808985.2013.11679130
West, R., & Turner, L. H. (2018). Introducing communication theory: Analysis andapplication (6th ed.). McGraw-Hill Education.
Zappavigna, M. (2012). Discourse of Twitter and social media. Continuum.
Zahra, S. A. (2019). Innovation and entrepreneurship in emerging economies. Journal of Management Studies, 56(1), 1–12. https://doi.org/10.1111/joms.12420
Downloads
Published
Issue
Section
Categories
License
Copyright (c) 2025 Leni Afrika, Rahelza Erpan, Suci Shinta Lestari, Desi Warsita, Ananda Asya Riski, Rita Annisa Dewi, Okta Tri Wulandari

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Accepted 2026-01-28
Published 2025-12-31