Content Management Strategy of Nabila May Sweetha as a Visually Impaired TikTok Creator: An Inclusive Digital Communication Perspective

Content Management Strategy of Nabila May Sweetha as a Visually Impaired TikTok Creator: An Inclusive Digital Communication Perspective

Authors

  • Leni Afrika Communication Science of Abdurrab University
  • Rahelza Erpan Communication Science of Abdurrab University
  • Suci Shinta Lestari Communication Science of Abdurrab University
  • Desi Warsita Communication Science of Abdurrab University
  • Ananda Asya Riski Communication Science of Abdurrab University
  • Rita Annisa Dewi Communication Science of Abdurrab University
  • Okta Tri Wulandari Communication Science of Abdurrab University

Keywords:

content management strategy, visually impaired content creator, TikTok, digital communication, diffusion of innovation

Abstract

This study examines the content management strategies of Nabila May Sweetha, a visually impaired TikTok content creator, in navigating a highly visual social media environment. Using a descriptive qualitative approach grounded in Everett M. Rogers’ Diffusion of Innovation Theory, data were collected through in-depth interviews, observations of content production and audience interaction, and documentation of digital content and engagement metrics. The findings reveal that Nabila’s effectiveness as a content creator is driven by strategic message simplification, optimization of non-visual sensory elements such as voice and narration, collaborative practices, and the development of strong emotional connections with audiences. These strategies enable her to sustain visibility, adapt to digitalization processes, and successfully diffuse innovation across communication channels and social systems. This study’s main contribution lies in demonstrating that effective digital innovation in social media content creation is shaped by adaptive communication strategies rather than physical ability, offering a new perspective on inclusive digital creativity.

Downloads

Download data is not yet available.

References

Afkhai, I. (2018). Existence and social recognition in contemporary society. Journal of Social Philosophy, 12(2), 45–58.

Boyd, D., & Ellison, N. (2007). Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 13(1),210–230.https://doi.org/10.1111/j.1083-6101.2007.00393.x

Burgess, J., & Green, J. (2018). YouTube: Online video and participatory culture. Polity Press.

Ellcessor, E. (2016). Restricted access: Media, disability, and the politics of participation. New York University Press.

Goggin, G., & Newell, C. (2003). Digital disability: The social construction of disability in new media. Rowman & Littlefield.

Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons, 54(3), 241–251. https://doi.org/10.1016/j.bushor.2011.01.005

Livingstone, S. (2004). The challenge of changing audiences: Or, what is the audience researcher to do in the age of the internet? European Journal of Communication, 19(1), 75–86. https://doi.org/10.1177/0267323104040695

Miles, M. B., & Huberman, A. M. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). Sage Publications.

Nasution, A. H., & Kartajaya, H. (2018). Innovation strategies. Andi Offset.

Papacharissi, Z. (2015). Affective publics: Sentiment, technology, and politics. Oxford University Press.

Rogers, E. M. (2003). Diffusion of innovations (5th ed.). Free Press.

Shakespeare, T. (2014). Disability rights and wrongs revisited. Routledge.

Tapscott, D. (1995). The digital economy: Promise and peril in the age of networked intelligence. McGraw-Hill.

Treem, J. W., & Leonardi, P. M. (2013). Social media use in organizations: Exploring the affordances of visibility, editability, persistence, and association. Annals of the International Communication Association, 36(1), 143–189. https://doi.org/10.1080/23808985.2013.11679130

West, R., & Turner, L. H. (2018). Introducing communication theory: Analysis andapplication (6th ed.). McGraw-Hill Education.

Zappavigna, M. (2012). Discourse of Twitter and social media. Continuum.

Zahra, S. A. (2019). Innovation and entrepreneurship in emerging economies. Journal of Management Studies, 56(1), 1–12. https://doi.org/10.1111/joms.12420

Downloads

Published

2025-12-31
Received 2025-12-20
Accepted 2026-01-28
Published 2025-12-31
Loading...