Pesantren Sexual Violence: Kemenag's Crisis Communication Strategies – Qualitative Content Analysis

Nadia Humaira; Mujawaroh Annafi

Pesantren Sexual Violence: Kemenag's Crisis Communication Strategies – Qualitative Content Analysis

Authors

Nadia Humaira Universitas Islam Negeri Sultan Syarif Kasim Riau
Mujawaroh Annafi

Keywords:

crisis communication strategy, sexual violence, pesantren

Abstract

This study analyzes crisis communication strategies employed by Indonesia's Ministry of Religious Affairs (Kementerian Agama RI/Kemenag) responding to sexual violence in pesantren using Situational Crisis Communication Theory (SCCT). A qualitative content analysis of 24 official Kemenag publications from the period of 2022 to 2025 indicates a predominance of corrective action through the implementation of regulatory measures (PMA 73/2022), enforcement of licensing protocols, and institutional reorganization, further enhanced by the incorporation of religious moral principles across various strategies. In contrast to secular implementations, Kemenag integrates Islamic ethical universals, specifically "Fiqih Wathoni" or “Contextual Jurisprudence”, thereby optimizing adherence within clerical hierarchies while advancing from a regulatory foundation to a paradigm of programmatic renewal. Significant deficiencies are identified, including the limited Instructing Information and adjusting information attributable to hierarchical gatekeeping structures. The findings extend the applicability of SCCT to faith-based governance, advocating for a sequenced approach to public guidance, victim-centered empathy facilitated through santri networks, and the sustained application of religious bolstering. This research establishes a comprehensive framework for reforms in child protection within Islamic boarding schools (pesantren) as educational institutions.

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Pesantren Sexual Violence: Kemenag's Crisis Communication Strategies – Qualitative Content Analysis