The Communication Behavior in Toxic Friendship of College Students at Universitas Islam Riau

Sherly Aidya Pasya; Happy Wulandari; Dang Lixia

The Communication Behavior in Toxic Friendship of College Students at Universitas Islam Riau

Authors

Sherly Aidya Pasya Universitas Islam Riau
Happy Wulandari Universitas Islam Riau
Dang Lixia Henan University of Technology

Keywords:

Communication, college student, toxic friendship, Communication behavior

Abstract

Communication behaviors of toxic friendships happen when people in a friendship circle claim they are "friends” but treat the other harshly. This research aims to explore communication behavior in this toxic circle. This research used descriptive qualitative with non-participant observation, semi-structured interviews, and documentation as data collection techniques to understand the matter. Data was analyzed in three steps: reduction, serving, and conclusion. The result found that the core problem of toxicity in friendship lies in different perspectives on what is considered a degrading word. For instance, one of the individuals used the word to greet the other and saw it as a sign of friendliness, while the other felt degraded. According to the data analysis from informants, the toxic friendship communication behavior experienced by the informant was verbal criticism or belittling, lack of empathy, and harsh words—non-verbal forms such as silent treatment, facial expressions, and stubbornness. Then, the impacts experienced by the victim are anger, low self-esteem, and uncomfortableness.

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The Communication Behavior in Toxic Friendship of College Students at Universitas Islam Riau