The Utilization of the Be My Eyes Application as a Communication Medium for Visually Impaired Individuals in Pertuni Yogyakarta

Abstract

The development of the times requires all layers of society, including people with disabilities, to be able to use technology. Along with technological advancements and innovations, various applications have emerged, one of which is Be My Eyes, a technological innovation focused on visually impaired individuals. Be My Eyes is an application that facilitates communication between visually impaired users and the wider community. This prompted the researcher to explore how Be My Eyes is utilized as a communication medium for visually impaired members of Pertuni Yogyakarta. Using a constructivist paradigm and qualitative descriptive methods, the study aims to present interview results in a systematic and comprehensive manner. The research employs Computer-Mediated Communication (CMC) theory, focusing on Pertuni as the organization of visually impaired individuals being studied. Purposive sampling was used to determine the criteria for participants. Data collection techniques included observation, interviews, and documentation. The results indicate that the Be My Eyes application functions as a communication medium that assists Pertuni Yogyakarta members in interacting with one another, as well as with those outside the organization. Through video call services, the app helps explain images, distinguish colors, read labels/books, analyze surrounding objects, and supports various daily activities, enabling users to act independently and share information.