Implementasi Dan Dampak Sistem Manajemen Sdm Berbasis  E-Government Di Indonesia

Azzahra Lutfiah Alfaridzah; Habbi Firlana; Rita Kusuma Astuti

doi:10.25299/jkp.2025.vol11(1).24602

Authors

Azzahra Lutfiah Alfaridzah Politeknik Pengayoman Indonesia
Habbi Firlana Politeknik Pengayoman Indonesia
Rita Kusuma Astuti Politeknik Pengayoman Indonesia

DOI:

https://doi.org/10.25299/jkp.2025.vol11(1).24602

Keywords:

E-Government, E-HRM, Human Resource Management, Efficiency, Good Governance

Abstract

This study aims to analyze the implementation and impact of e-government-based human resource management (e-HRM) systems in Indonesia using the Systematic Literature Review (SLR) method. Data sources were obtained from various national and international journals via Google Scholar, selected based on their relevance to public administration, human resource management, and information technology. The findings indicate that the implementation of e-HRM in government agencies has had a significant positive impact on administrative process efficiency, transparency in personnel policies, data accuracy, and employee satisfaction. However, its adoption still faces several challenges, including limited technological infrastructure, gaps in digital literacy, organizational culture resistance, as well as a lack of regulatory harmonization and inter-agency coordination. Geographical factors, varying levels of digital competence, leadership commitment, and bureaucratic characteristics also influence the success of e-HRM adoption in Indonesia. This study recommends improving ICT infrastructure, strengthening cybersecurity, enhancing employees’ digital competencies, transforming organizational culture, harmonizing regulations, and conducting continuous evaluations. The findings are expected to serve as a reference for policymakers and researchers to optimize the role of e-HRM in supporting good governance within Indonesia’s public sector.

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