Journal of Public Administration Review

Analisis Kinerja Pegawai di Bidang Kawasan Permukiman Dinas Perumahan dan Kawasan Permukiman Kota Pekanbaru

Mahyaddin Yusuf, Lilis Suriani — Sun, 25 Aug 2024 00:00:00 +0700

This research This research aims to analyze and determine employee performance analysis in the Settlement Area Sector of the Pekanbaru City Housing and Settlement Area Service. This research uses a quantitative descriptive research type using four research indicators, namely Target, Quality, Time, and Compliance with Principles. The population used in this research is the Head of the Pekanbaru City Housing and Settlement Area Service, the Secretary of the Pekanbaru City Housing and Settlement Area Service and the Padang Terubuk Village Community. The sampling technique used was the Saturated Sampling Technique for Service Heads and Service Secretaries, then the Purposive Sampling Technique for the Padang Terubuk sub-district community. The types and techniques of data collection used consist of Primary Data using Questionnaires and Interviews and Secondary Data collected using Observation Techniques. Based on the data analysis technique used using a frequency table tool, it is possible to assess and conclude that the Employee Performance Analysis in the Settlement Area Sector of the Pekanbaru City Housing and Settlement Area Service is "Good enough", because Employee Performance in the Area Sector has been carried out in the waste condition program and the drainage environment, but it is not working effectively due to a lack of public awareness in maintaining environmental cleanliness and the PERKIM Department has not provided waste equipment so that there is still a lot of rubbish in Padang Terubuk Village.

Pemberdayaan Umkm Di Dinas Peindustrian Koprasi Dan Ukm Kota Dumai (Study Kecamatan Dumai Barat)

Indra Saputra, Nurmasari Nurmasari — Sun, 25 Aug 2024 00:00:00 +0700

This research aims to find out the extent of Empowerment of Micro, Small and Medium Enterprises (MSMEs) in the Dumai City Department of Cooperative Industry and Micro, Small and Medium Enterprises (Study in West Dumai District). The weaknesses of micro, small and medium enterprises themselves cause them to face various problems. To become a company that is strong, independent, competitive and develops sustainably, local governments must be empowered. This research use desciptive qualitative approach. The results show that local governments can overcome various problems faced by micro, small and medium enterprises by providing empowerment such as capital, training, marketing, facilities and a good business climate. This will make this business resilient, independent, competitive and develop sustainably, and contribute to the regional economy. in West Dumai District, they will be accompanied by the Department of Industry and Small and Medium Enterprises Cooperatives (MSMEs) because they need encouragement and assistance from the government. In this way, this program will be able to increase the independence of MSME players so that they can innovate and develop high quality products.

Implementasi Program Badan Usaha Milik Desa (BUMDES) Di Desa Kubang Jaya Kecamatan Siak Hulu Kabupaten Kampar

Loly Putri Utama, Nurman Nurman — Tue, 27 Aug 2024 00:00:00 +0700

The Village-Owned Enterprise Program (BUMDes) is a government program which aims to improve the village economy and the welfare of village communities by utilizing village assets and potential. This research discusses the implementation of the Village-Owned Enterprise Program in Kubang Jaya Village, Siak Hulu District, Kampar Regency. This research aims to determine the implementation of the village-owned enterprise (BUMDes) program in Kubang Jaya Village, Siak Hulu District, Kampar Regency. This research was conducted at the Teratai Kelulut BUMDes Office, Kubang Jaya Village. The theoretical concept used is the implementation of Edward III's policies. The type of research used is descriptive research using a qualitative approach. Data collection techniques are observation, interviews, literature study and documentation. Meanwhile, the data analysis used is descriptive analysis using the triangulation method. The results of the research show that although the implementation of the Bumdes program in Kubang Jaya Village has been carried out, the facts found in the field are that there are still many people who do not know about the existence of Bumdesa in Kubang Jaya Village, the socialization carried out is lacking, and it is only carried out individually or by personnel by visiting the community. to the house.

Analisis Kualitas Pelayanan Publik Pada Puskesmas Rejosari Kecamatan Tenayan Raya Kota Pekanbaru

Tedi Kurniawan, Eko Handrian — Mon, 26 Aug 2024 00:00:00 +0700

The public service at the Rejosari Health Center in Tenayan Raya Sub-District, Pekanbaru City, has not been well-executed in serving the community. The staff often lack friendliness and sometimes lose their temper with patients, resulting in dissatisfaction with the services provided. The success of the Rejosari Health Center's services in Tenayan Raya Sub-District, Pekanbaru City, is influenced by Tangibles (physical evidence), Reliability, Responsiveness, Assurance, and Empathy. The aim of this study is to identify the factors hindering public service at the Rejosari Health Center in Tenayan Raya Sub-District, Pekanbaru City. The research method used is qualitative, with data collection techniques including interviews, observation, and documentation. The discussion reveals that public service at the Rejosari Health Center has not been optimally implemented according to standard operating procedures, resulting in dissatisfaction among the community or patients. In conclusion, the public service at the Rejosari Health Center has not been maximally implemented due to the staff's lack of friendliness and occasional loss of temper, leading to poor service delivery. The researcher suggests that staff should maintain friendliness with the community or patients and control their emotions while providing services to create good and optimal service delivery.

Pelaksanaan Aplikasi Smart Tax pada Badan Pendapatan Daerah Kota Pekanbaru

Putri Agustin, Eko Handrian — Mon, 26 Aug 2024 00:00:00 +0700

This research aims to determine the implementation of the Smart Tax application at the Regional Revenue Agency of Pekanbaru City through targeted taxpayers, namely restaurant tax, entertainment tax, hotel tax and parking tax, where in its implementation there are taxpayers who have not complied with paying taxes as well as factors inhibiting the Revenue Agency. Regions in realizing the Pekanbaru Smart Tax application. This research uses quantitative methods and descriptive survey research type. Respondents in this study were employees of the Pekanbaru City Regional Revenue Agency and Pekanbaru City Taxpayers. In this research the author uses the Implementation theory proposed by Richard E. Matland, which in his theory has "five precious point" namely Policy Accuracy, Implementation Accuracy, Target Accuracy, Environmental Accuracy and Process Accuracy. The results of this research show that the implementation of the Smart Tax Application at the Pekanbaru City Regional Revenue Agency is in the Implemented category due to effective leadership policy factors and communication management towards taxpayers that are implemented, the implementation of the Smart Tax application runs in accordance with established policies, the appropriate policy implementer is the Agency Pekanbaru City Regional Income. Then it is supported by a Self Assessment payment system. Although there are still some taxpayers who are not yet motivated to pay their business taxes, and hope that the tax reporting menu will include additions for several other regional taxes

E-Government Quality Aplikasi Layanan Tunggu (LAGU) Di Dinas Kependudukan Dan Pencatatan Sipil Kota Pekanbaru

Raja Melindawati Putri, Eko Handrian — Mon, 26 Aug 2024 00:00:00 +0700

The purpose of this study was to determine and analyze the quality of applications provided by the Population and Civil Registration Service towards public satisfaction. This type of research uses a descriptive survey with quantitative research methods, by distributing questionnaires, interviews, observations and documentation. In this study, the researcher used the theory of e-government quality which contains six dimensions of indicator assessment, namely ease of use, trust, functionality of the interaction environment, reliability, content and appearance, and public support. The results of the study showed that overall the e-government quality of the Layanan Tunggu (Lagu) application at the Population and Civil Registration Service of Pekanbaru City was categorized as good. This is because the community using the Layanan Tunggu (LAGU) application is satisfied with the application services provided through the application. However, this application does not yet have an FAQ page, it still often errors in its use and the system capabilities of the Layanan Tunggu (LAGU) application are not yet available on all mobile devices, only available on Android devices and not yet available on iOS. Therefore, it is still necessary to develop the features needed for application users.

Pelayanan Surat Izin Mengemudi (SIM) Drive Thru Pada Satuan Lalu Lintas (SATLANTAS) Polresta Kota Pekanbaru

Rara Paras Utami Zalva, Evi Zubaidah — Sun, 25 Aug 2024 00:00:00 +0700

This study aims to determine the service of driving license (sim) drive thru at the traffic unit (satlantas) of Pekanbaru City Police. This research still finds people who do not understand about drive thru services. This research is a descriptive type research with a kunatitaif approach. The population in this study were all employees of the traffic unit (SATLANTAS) which amounted to 17 people and people who used the sim drive thru service in 2024, while the sample was 3 police officers and 30 respondents from the community. The results showed that the Sim Drive Thru Service at the Traffic Unit (SATLANTAS) at the Pekanbaru City Police got results in the Very Good category on the Fast and Easy Indicator categorized as Very Good. This is indicated by the results of research related to Drive Thru SIM services using indicators of fast, easy, precise, transparent. Fast 94%, Easy 94%, Precise 85.3%, and Transparent 72%. Then the results are very good, namely in the fast and easy category.

Kualitas Pelayanan Air Bersih Pada Perumda Air Minum Tirta Terubuk Cabang Duri Kecamatan Mandau Kabupaten Bengkalis

Hikma Yunita, Kartius Kartius — Sat, 24 Aug 2024 00:00:00 +0700

The aim of this research is to determine and analyze the quality of clean water services at the Tirta Terubuk Drinking Water Company, Duri Branch, Mandau District, Bengkalis Regency. This research uses a descriptive survey type using quantitative methods. A descriptive survey is a research method that uses a sampling process from a population through data collection techniques using questionnaires. From the results of research that has 5 indicators, the average answer is quality and sufficient quality. From what the author has researched and observed, Perumda Air Tirta Terubuk, Duri Branch, Mandau District, Bengkalis Regency, lack of operational vehicles, lack of personnel in the field, weather factors, lack of budget and insufficient raw water and existing raw water sources.

Akuntabilitas Tanggung Jawab Sosial Perusahaan Pada Pt. Pengembangan Investasi Riau (PIR) Di Desa Pematang Benteng Kecamatan Batang Peranap Kabupaten Indragiri Hulu

Windi Adia Atirta, Herman Herman — Sun, 25 Aug 2024 00:00:00 +0700

Accountability is an obligation to provide accountability or answer and explain the performance and actions of a legal entity or the head of an organization, to the party authorized to receive information or accountability. Corporate Social Responsibility is a company's commitment to contribute to sustainable economic development by taking into account corporate social responsibility and emphasizing on the balance between attention to economic, social and environmental aspects. This study aims to analyze and explain the Corporate Social Responsibility Accountability of PT Riau Investment Development (PIR) in Pematang Benteng Village, Batang Peranap District, Indragiri Hulu Regency. This type of research is descriptive qualitative. This research has ten indicators, namely Policies and Procedures, Reporting and Monitoring, Accountability and Delegation, Transparency and Openness, Performance Evaluation, Rewards and Consequences, Participation, Independent Supervision, Internal Control, Training and Awareness.

Evaluasi Dinas Perikanan Kabupaten Kampar Dalam Pengembangan Budidaya Perikanan (Studi Di Desa Hangtuah Kecamatan Perhentian Raja)

Muhammad Ibnu Wahyu Hidayat, Parjiyana Parjiyana — Fri, 23 Aug 2024 00:00:00 +0700

This research is to evaluate the Kampar Regency Fisheries Service in developing fisheries cultivation, the research indicators used include input, process, output and outcome (impact). Evaluation is the process of systematically determining the value, purpose, effectiveness or suitability of something according to previously established criteria and objectives. The decision-making process is based on careful comparison of observational data using certain standardized standards. This type of research uses Quantitative Descriptive, namely prioritizing a list of questionnaires as a data collection tool and the data collected with this questionnaire is then used as the main raw material for analyzing empirical conditions and the objectivity of the research location's objectives. The population and sample in this study was 18 people, the types and data collection techniques used consisted of primary data collected using questionnaires and interviews, as well as secondary data collected using observation and documentation. Meanwhile, the data analysis technique used is sampling and incidental sampling techniques. Based on the results and discussion in this research, the researcher assessed and concluded that the Evaluation of the Kampar Regency Fisheries Service in the Development of Fisheries Cultivation based on Input, Process, Output and Outcome Indicators was in the "Implemented" category according to the assessment of the Kampar Regency Fisheries Service apparatus.

Evaluasi Kebijakan Bantuan Sosial Tunai (BST) Di Kelurahan Langgini Kecamatan Bangkinang Kota Kabupaten Kampar

Nadia Aulia Nanda, Lilis Suriani — Wed, 28 Aug 2024 00:00:00 +0700

The problem of poverty continues to increase every year and becomes a problem in almost all regions. The BST policy as a program for poverty alleviation still has many challenges, one of which is the distribution mechanism. The purpose of this study was to evaluate the Cash Social Assistance (BST) Policy in Langgini Village, Bangkinang District, Kampar Regency and its inhibiting factors. This research method is quantitative by distributing questionnaires to respondents, and the data is analyzed using quantitative descriptive. The results of the study show that: 1) The overall policy evaluation results are quite good. The community considers the value of this BST assistance to be relatively small and is only supportive and cannot be used as an economic mainstay, so that people who receive BST are not immediately free from poverty. This policy is efficient, because when the budget goes down from the center to the regions and to Langgini Village, these funds will be distributed directly to the recipients. The amount of budget available for this BST program has not been able to cover all the poor people there. Every community that has not received assistance but has been recorded in the DTKS will be prioritized to be given assistance in the next budget year. Both community elements and employees support this assistance program.

Implementasi Pencegahan Dan Pemberantasan Peredaran Narkoba Di Kota Pekanbaru Oleh Badan Narkotika Nasional Kota Pekanbaru

Nyai Fitriyani, Raden Imam Al Hafiz — Sun, 25 Aug 2024 00:00:00 +0700

This research aims to find out how the implementation of preventing and eradicating drug trafficking in Pekanbaru City by the National Narcotics Agency of Pekanbaru City and to find out the obstacles to implementing preventing and eradicating drug trafficking in Pekanbaru City by the National Narcotics Agency of Pekanbaru City. By using a descriptive research approach with qualitative methods. Data collection techniques used in research are interviews, observation and documentation. The data analysis process in this research was carried out through four stages, namely Data Collection, Data Reduction, Data Presentation and Conclusion Drawing. From the results of research conducted regarding the Implementation of Prevention and Eradication of Drug Trafficking in Pekanbaru City by the Pekanbaru City National Narcotics Agency, it is known that if the Implementation of Prevention and Eradication of Drug Trafficking has not been implemented well, this is because resources are still limited in the Implementation of Prevention and Eradication, and there are shortages. facilities and infrastructure to support prevention and eradication activities so that it becomes an obstacle to implementation in the field, as well as operational standards and responsibilities that are not yet maximized due to efforts to carry out the duties and functions of an employee's job which is concurrently for several tasks or jobs.

Evaluasi Peraturan Daerah No 03 Tahun 2014 Tentang Ketertiban Umum (Studi Pasar Datuk Rubiah Kecamatan Bangko Kabupaten Rokan Hilir)

Rahmat Kurniawan, Herdi Salioso — Wed, 28 Aug 2024 00:00:00 +0700

This research aims to evaluate the effectiveness of Regional Regulation Number 03 of 2014 concerning Public Order at Datuk Rubiah Market, Bangko District, Rokan Hilir Regency. This regulation was created to create order and comfort for traders and market visitors, but its implementation often faces various obstacles. The research method used is a qualitative approach with data collection techniques through observation, in-depth interviews and document study. The research results show that the implementation of this regulation is not optimal. Several influencing factors include lack of socialization, lack of supporting facilities and infrastructure, and low awareness and compliance from traders. This research suggests the need for increased socialization of regulations, additional market facilities, and stricter supervision to increase compliance with Regional Regulation Number 03 of 2014.

Analisis Kinerja Dalam Pengelolaan Dana Desa Pada Kantor Desa Tualang Kecamatan Tualang Kabupaten Siak

Aprilian Alvianto, Nurmasari Nurmasari — Sat, 24 Aug 2024 00:00:00 +0700

This research aims to determine the performance in managing village funds at the Tualang Village Office, Tualang District, Siak Regency. This research is quantitative research and uses a descriptive survey, namely research with the aim of carrying out careful measurements of a social phenomenon, then the researcher develops concepts and collects data. Furthermore, research in the field uses questionnaires to collect data, where researchers are limited to data collected from samples to examine the entire population, thus complete survey research is research that takes samples from a population using questionnaires as the main data collection tool. Based on the Performance Principles in this research, it can be seen and assessed from five indicators which include Productivity, Service Quality, Responsiveness, Responsibility and Accountability which aims to determine the Performance and Obstacles in Village Fund Management at the Tualang Village Office, Tualang District, Siak Regency. The results of this research show that the management of village funds (DD) is quite good, but for the management of village funds at the Tualang Village Office, Siak Regency, there is low community participation, limited human resources, inadequate facilities and lack of communication between village officials and BAPEKAM. (BPD) and the village government to the community in Tualang Village, Tualang District, Siak Regency.

Pengelolaan Rumah Susun Sederhana Sewa (RUSUNAWA) Oleh Dinas Perumahan Rakyat Dan Kawasan Permukiman Pekanbaru

Nada Meylan Syahyan Putri, Ema Fitri Lubis — Fri, 23 Aug 2024 00:00:00 +0700

The simple rental housing (Rusunawa) built by the Pekanbaru City Government is located in Pekanbaru, namely Rusunawa in Rejosari and Rusunawa in Yos Sudarso. This research aims to determine the management of simple rental houses (Rusunawa) carried out by the Pekanbaru City Public Housing and Settlement Service using qualitative research methods. The research instruments are observation, interviews and documentation. The theory used is according to George R Terry with indicators of planning, organizing, mobilizing and monitoring. The results of the research show that the Management of Simple Rental Flats (Rusunawa) by the Pekanbaru City Public Housing and Settlement Area Service concluded that the Rusunawa Management by the Pekanbaru City Housing and Settlement Area Service in managing the flats has not shown a stage of success. This is because there are several weaknesses seen in the government management function. The first is planning, at this stage the Department of Public Housing and Settlement Areas does not have a performance indicator program/activity focused on managing flats. The second is organizing, at this stage the Pekanbaru City Government has formed a UPTD and formulated the tasks required in managing the flat. Third, namely mobilizing/directing, the management of the Public Housing and Settlement Area Service's flats is not yet optimal, because there are still many residents who are in arrears in rent payments and there are still only a few flat residents. Fourth, namely controlling.

Evaluasi Tugas Satuan Polisi Pamong Praja Dalam Penertiban Reklame Di Kecamatan Tampan Pekanbaru

Nur Ahmad Fajri, Syapril Abdullah — Sat, 24 Aug 2024 00:00:00 +0700

Pekanbaru City Civil Service Police Unit in government affairs in the field of peace and public order as well as community protection in the effort to enforce the regulation of billboards, this has not been done to the fullest so billboards appear to still be in violation of the established rules. Implementation of the achievement of the duties of the Pekanbaru City Civil Service Police Unit in Ordering the Billboard through consistency, transparency, accountability, fairness, participation, evektivenesess and efficiency. The purpose of this study was to find out the role of the civil service police unit and its evaluation of the publication of advertisements in Pekanbaru city. The research method used is a quantitative method. Research results of consistency indicators in the moderately implemented category, with a percentage value of 58%. The tranaparency indicator in the shave category was achieved with a percentage value of 84%. The accountability indicator is in the moderately implemented category with a value of 54%. The justice indicator in the category is quite implemented with a percentage value of 55.5%, The participation indicator in the category is quite implementef with a percentage value of 46%, The effectiveness indicator in the category is quite implemented with a percentage value of 56%, The efficiency indicator is quite successful with a value of 56%.

Pengawasan Barang Dan Jasa Beredar Bidang Pengawasan Industri, Perlindungan Konsumen Dan Tertib Niaga Dinas Perindustrian Perdagangan, Koperasi, Usaha Kecil Dan Menengah Provinsi Riau (Studi Kecamatan Mandau Kabupaten Bengkalis)

Alfredo Cristanto, Eko Handrian — Fri, 23 Aug 2024 00:00:00 +0700

This research is to analyze and explain the supervision of circulating goods and services in the field of industrial supervision, consumer protection and orderly commerce, the Department of Industry, Trade, Cooperatives, Small and Medium Enterprises of Riau Province (Study of Mandau District, Bengkalis Regency). Using Siagian theory with Direct Supervision and Indirect Supervision Indicators. This type of research uses Qualitative Descriptive. Research Results Direct and indirect supervision is very important to ensure that goods and services in circulation are safe, of good quality and in accordance with applicable regulations. This aims to protect consumers and maintain commercial order. Supervision is carried out through direct inspections, market monitoring, data analysis and consumer complaints. Direct inspection involves physical checking and document verification, while indirect supervision relies on data and reports from various sources. Simplification and Update of Regulations Review and simplify existing regulations and update them according to the latest developments to make it easier for business actors to comply and make it easier for officers to enforce the law

Peranan Lembaga Pemberdayaan Masyarakat (LPM) Dalam Pembangunan Di Kampung Tualang Kecamatan Tualangkabupaten Siak

Jeffin Helman Gunawan, Evi Zubaidah — Fri, 23 Aug 2024 00:00:00 +0700

The A role is a series of behaviors that a person is exposed to in accordance with the appropriate portion given either formally or informally. This research aims to find out the role of Community Empowerment Institutions (LPM) in village development. The research, which was located at the Penghulu Kampung Tualang Office, used descriptive research methods with a qualitative approach, as well as data collection techniques using interviews, observation and documentation. The research results of the Facilitator, Mediator, Motivator and Dynamisator indicators from the data analysis carried out by the researchers showed that the function of Community Empowerment Institutions (LPM) in village development has not played a optimal role. Therefore, there needs to be better attention from the Community Empowerment Institution (LPM) so that the function of the Facilitator to socialize, mobilize and invite the community to participate can be better and for the community to be able to participate directly in the Community Empowerment Institution (LPM). in development or other programs in Tualang Village, Tualang District, Siak Regency.