PURNOMO, Budi. A Pragmatic Study of (Im)Politeness Strategies and Institutional Power in Indonesian Hotel Telephone Conversations. J-LELC: Journal of Language Education, Linguistics, and Culture, [S. l.], v. 5, n. 3, p. 282–291, 2025. DOI: 10.25299/j-lelc.2025.25407. Disponível em: https://journal.uir.ac.id/index.php/j-lelc/article/view/25407. Acesso em: 27 oct. 2026.